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At WALPAR Nutritions, we are committed to providing our customers with high-quality products and excellent customer service. We also respect and abide by consumer rights laws and regulations.
Right to Cancel
If you are not satisfied with your purchase for any reason, you have the right to cancel your order within 14 days of receiving your order. You must notify us of your intent to cancel in writing and return the products in their original condition within 14 days of notifying us.
Right to Refund
If you cancel your order within the 14-day cancellation period, we will refund you the full price of the products, including standard delivery costs. However, we are not responsible for the cost of returning the products to us.
Right to Return Faulty Products
If you receive faulty or damaged products, you have the right to return them for a full refund or replacement. You must notify us of the issue and return the products within a reasonable time.
Right to Repair or Replacement
If your products become faulty within 30 days of receiving them, you have the right to ask for a repair or replacement. If the products cannot be repaired or replaced, you have the right to a full refund.
Right to Legal Remedies
If we do not meet our obligations under consumer rights laws and regulations, you have the right to pursue legal remedies.
If you have any questions or concerns about your consumer rights, please contact us at [email protected]
